At SEREEN LLC, we strive to ensure a smooth and hassle-free shopping experience. Below is everything you need to know about our delivery and shipping policies.
Shipping Information
We offer standard shipping within the United States. We also provide international shipping to select countries. Please check the available shipping options at checkout.
- Processing Time: All orders are processed within 2-3 business days. Orders placed over the weekend or on holidays will be processed on the next business day.
- Shipping Time: The shipping time will depend on the shipping method you choose at checkout and the destination. Typically, orders arrive within 5-7 business days for domestic orders.
Shipping Fees
Shipping fees are calculated at checkout based on the weight of the items, shipping method, and destination. We offer the following options:
- Standard Shipping (Domestic): $5.99 (varies based on location)
- Express Shipping (Domestic): $12.99
- International Shipping: Rates vary depending on the destination country.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or through the carrier’s tracking page.
Shipping Restrictions
- We currently ship to the United States and select international locations. If you are unsure whether we deliver to your country, please contact us at info@sereenllc.store.
- We are not responsible for any customs fees, duties, or taxes for international shipments.
Returns and Exchanges
For information on how to return or exchange an item, please visit our Returns and Exchanges page.
Contact Us
If you have any questions about your order or shipping, please feel free to reach out to our customer service team at info@sereenllc.store.